1. About This Site
pirate.ac is a technical blog and online shop run by an individual creator. The site publishes articles, tutorials, videos, and project guides focused on e-bikes, e-scooters, DIY electronics, Arduino/ESP32 projects, and related topics.
By accessing or using pirate.ac — including reading content, watching embedded videos, or making a purchase — you accept these Terms & Conditions in full.
2. Data Controller
The controller of your personal data is the owner of pirate.ac.
For any privacy-related inquiries: wwwpirateac@gmail.com
3. What Data We Collect
When you visit the site or place an order, we may collect:
- Identity data: first name, last name, email address
- Address data: shipping and billing address (shop orders only)
- Transaction data: order details, purchase history
- Technical data: IP address, browser type, cookies, pages visited
4. Legal Basis and Purpose of Processing
| Purpose | Legal Basis |
|---|---|
| Order fulfilment and contract performance | Art. 6(1)(b) GDPR – contract performance |
| Issuing invoices / receipts | Art. 6(1)(c) GDPR – legal obligation |
| Handling complaints and returns | Art. 6(1)(b) / (c) GDPR |
| Marketing (newsletter, if consented) | Art. 6(1)(a) GDPR – consent |
| Traffic analysis (Google Analytics / other) | Art. 6(1)(f) GDPR – legitimate interest |
5. Cookies
The site uses cookies necessary for its operation (cart, session) as well as optional analytics cookies. You can manage cookie settings in your browser or through the cookie consent banner on the site.
Types of cookies used:
- Essential: WordPress session, WooCommerce cart — required, no consent needed.
- Analytics: Google Analytics (
_ga,_gid) — require your consent. - Third-party: YouTube (embedded videos) — require your consent.
6. Sharing Your Data
Your data may be shared only with parties necessary to fulfil your order:
- Postal operators and courier companies (InPost, DPD, DHL, etc.)
- Payment providers (PayPal, Stripe, etc.)
- Hosting and IT infrastructure providers
- Google Analytics (anonymized traffic data)
7. Data Retention
- Order and invoice data: 5 years (tax requirements)
- User account data: until the account is deleted
- Marketing consents: until consent is withdrawn
- Analytics data: 14 months
8. Your Rights (GDPR)
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erasure of your data (right to be forgotten)
- Restriction of processing
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise any of these rights, contact us at: wwwpirateac@gmail.com
You also have the right to lodge a complaint with your national data protection authority. In Poland: uodo.gov.pl.
9. Content & Intellectual Property
All content on pirate.ac — including articles, photos, videos, schematics, firmware, 3D models, and designs — is the intellectual property of the site owner unless otherwise stated.
Personal, non-commercial use and referencing with attribution is permitted. Commercial reproduction or redistribution without written permission is prohibited.
10. DIY & Technical Content Disclaimer
11. Affiliate Links
Some links on pirate.ac are affiliate links (e.g. Amazon, AliExpress). If you make a purchase through these links, we may earn a small commission at no extra cost to you.
12. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Significant changes will be announced on the site. Continued use of pirate.ac after changes constitutes acceptance.
Privacy & Terms Contact
1. Right of Withdrawal (14 Days)
You have the right to withdraw from the purchase contract without giving a reason within 14 calendar days from the day you received the goods.
To initiate a return, contact us before the deadline expires:
- Email: wwwpirateac@gmail.com
- Via the contact form: pirate.ac/shop/support
2. Refund Condition – Physical Return Required
3. Non-Returnable Products
The following products are not eligible for return or refund under any circumstances:
Any product that was designed, modified, or re-engineered specifically to your order (custom dimensions, custom geometry, personalised prints, bespoke configurations, etc.) cannot be returned. These items are manufactured exclusively for you and cannot be resold.
Products delivered in digital form — including 3D print files (.stl, .step, etc.), firmware, software, programming files, or any other downloadable content — are non-returnable and non-refundable once delivered, as they cannot be physically returned.
4. Return Conditions for Physical Products
To be eligible for a return, the physical item must meet the following conditions:
- Unused, in its original condition
- Complete (all parts and accessories included)
- In its original or equivalent packaging
- Not modified, soldered, or disassembled
5. How to Return – Step by Step
- Email us at wwwpirateac@gmail.com with your order number and reason for return.
- You’ll receive a confirmation and the return shipping address.
- Pack the item securely and ship it at your own cost (unless otherwise agreed).
- Once we receive and inspect the item, your refund will be processed within 14 days.
6. Return Shipping Costs
Return shipping costs are the responsibility of the Buyer, unless:
- The product was defective or damaged due to our fault
- We shipped the wrong product
7. Warranty & Complaints
Products are covered by a 24-month statutory warranty (rękojmia) for physical defects. If a product is defective, you are entitled to:
- Repair or replacement of the product
- A price reduction
- Withdrawal from the contract (if the defect is material)
Submit warranty claims to: wwwpirateac@gmail.com with a description of the defect and photos.
8. Refund Processing
Refunds are issued using the same payment method used for the original purchase:
| Payment Method | Refund Time |
|---|---|
| Credit / Debit Card | 5–10 business days |
| PayPal | 3–5 business days |
| Bank Transfer | 5–10 business days |
Returns & Complaints
1. General Provisions
These Terms of Service govern the use of the online shop Pirate’s Eshop available at pirate.ac/shop.
The shop sells accessories for e-scooters and e-bikes, as well as 3D printed components and digital files designed by Pirate.
2. Definitions
- Seller – the owner of pirate.ac/shop
- Buyer / Customer – a natural or legal person making a purchase
- Consumer – a natural person making a purchase unrelated to their business activity
- Physical Product – any tangible item shipped to the customer
- Digital Product – any file or software delivered electronically (3D print files, firmware, etc.)
- Custom Product – any item designed or modified specifically to the customer’s specifications
- Order – the Buyer’s declaration of intent to conclude a purchase agreement
3. Placing Orders
- Orders are accepted exclusively through the online shop.
- An order is considered placed after the Buyer completes and submits the order form.
- After placing an order, the Buyer will receive a confirmation email.
- The sales contract is concluded upon confirmation that the order has been accepted for processing.
4. Prices & Payments
- All prices are listed in Euro (€) and include VAT.
- The Seller reserves the right to change prices without prior notice (changes do not affect already placed orders).
- Available payment methods: PayPal, credit/debit card, bank transfer (subject to availability at checkout).
5. Order Fulfilment
In-stock products are shipped within 3–7 business days of payment confirmation.
6. Delivery
Details on shipping costs and delivery times are available in the 📦 Shipping tab.
7. Limitation of Liability
8. Intellectual Property
All designs, patterns, and 3D models sold in the shop are the intellectual property of the Seller. Purchasing a product — whether physical or digital — does not transfer any design rights, copyrights, or licenses to reproduce the model to the Buyer.
9. Final Provisions
Matters not regulated by these Terms are governed by applicable Polish law, in particular the Civil Code and the Consumer Rights Act of 30 May 2014.
Disputes shall be resolved by the competent common court. Consumers may also use the EU Online Dispute Resolution platform at: ec.europa.eu/consumers/odr.
Contact
1. Delivery Areas
We ship to all European Union countries and selected countries outside the EU. If you’re unsure whether we ship to your country, contact us before placing an order.
2. Processing Time
| Product Type | Preparation Time |
|---|---|
| 3D Print (made to order) custom | 3–14 business days |
| Ready-made / in-stock products | 3–7 business days |
| Digital files (3D models, firmware) | Delivered via email after payment |
3. Shipping Costs
Shipping costs are calculated automatically in the cart based on the order weight and destination country.
| Destination | Estimated Cost | Delivery Time |
|---|---|---|
| Poland 🇵🇱 | from 8 € | 3–7 business days |
| EU (Germany, France, etc.) | from 13 € | 7–21 business days |
| Outside EU | from 13 € | 10–30 business days |
Prices may vary depending on the weight and dimensions of the order. The exact amount is shown in the cart summary.
4. Tracking Your Order
Once your parcel is dispatched, you will receive an email with a tracking number. Most shipments can be tracked on the carrier’s website or directly in the shop under My Account → Orders.
5. Damaged Parcels
6. Lost Parcels
If your order hasn’t arrived after the maximum delivery time for your country, contact us and we will initiate a claim with the carrier. Resolution may take up to 30 business days.
7. Customs & Import Duties (Outside EU)
For shipments outside the EU, the Buyer is responsible for any customs duties, import taxes, or fees charged by their country. We are not responsible for delays caused by customs processing.
Shipping Questions
1. Administrator Danych Osobowych
Administratorem Twoich danych osobowych jest:
ul. Wieniawskiego 19, 95-100 Zgierz, Polska
NIP: PL 727 269 10 51
Wpisany do Centralnej Ewidencji i Informacji o Działalności Gospodarczej (CEIDG)
2. Kontakt w Sprawach Danych Osobowych
We wszystkich sprawach związanych z przetwarzaniem i ochroną danych osobowych możesz skontaktować się z Administratorem:
- 📧 E-mail: wwwpirateac@gmail.com — temat: „Ochrona Danych Osobowych”
- 📮 Korespondencyjnie: ul. Wieniawskiego 19, 95-100 Zgierz — z dopiskiem: „Ochrona Danych Osobowych”
- 🏠 Osobiście: pod adresem siedziby, po uprzednim uzgodnieniu terminu
3. Cele i Podstawy Prawne Przetwarzania
Twoje dane osobowe przetwarzane są w następujących celach:
| Cel przetwarzania | Podstawa prawna (RODO) | Okres przechowywania |
|---|---|---|
| Wykonanie umowy kupna-sprzedaży lub usługi | Art. 6 ust. 1 lit. b — niezbędność do wykonania umowy | Do czasu zakończenia umowy |
| Marketing bezpośredni własnych produktów i usług | Art. 6 ust. 1 lit. f — prawnie uzasadniony interes, lub lit. a — zgoda | Do czasu zakończenia umowy lub wniesienia sprzeciwu |
| Obowiązki finansowo-księgowe i podatkowe | Art. 6 ust. 1 lit. c — obowiązek prawny | 5 lat od końca roku podatkowego |
| Dochodzenie i obrona przed roszczeniami | Art. 6 ust. 1 lit. f — prawnie uzasadniony interes | Do wygaśnięcia okresu roszczeń wg Kodeksu Cywilnego (max. 6 lat) |
| Prowadzenie procesów reklamacyjnych | Art. 6 ust. 1 lit. b / c | Do czasu rozpatrzenia reklamacji + 1 rok |
4. Odbiorcy Danych
Twoje dane mogą być przekazywane wyłącznie podmiotom niezbędnym do realizacji zamówienia lub wypełnienia obowiązków prawnych:
- Operatorzy pocztowi i firmy kurierskie (np. InPost, DPD, DHL)
- Operatorzy płatności (np. PayPal, Stripe, Przelewy24)
- Dostawcy infrastruktury IT i hostingu
- Biuro rachunkowe / usługi księgowe (jeśli dotyczy)
5. Twoje Prawa
Na mocy RODO przysługują Ci następujące prawa:
- Prawo dostępu — możesz uzyskać informację o tym, jakie dane przetwarzamy i w jakim celu.
- Prawo do sprostowania — możesz zażądać poprawienia błędnych lub niekompletnych danych.
- Prawo do usunięcia („prawo do bycia zapomnianym”) — możesz zażądać usunięcia danych, o ile nie istnieje inna podstawa prawna ich przetwarzania.
- Prawo do ograniczenia przetwarzania — możesz zażądać wstrzymania operacji na danych w określonych przypadkach.
- Prawo do przenoszenia danych — masz prawo otrzymać swoje dane w ustrukturyzowanym formacie i przesłać je innemu administratorowi.
- Prawo do sprzeciwu — możesz wnieść sprzeciw wobec przetwarzania danych w celach marketingowych lub opartego na prawnie uzasadnionym interesie.
- Prawo do cofnięcia zgody — jeśli przetwarzanie odbywa się na podstawie Twojej zgody, możesz ją cofnąć w dowolnym momencie, bez wpływu na zgodność z prawem przetwarzania sprzed cofnięcia.
Aby skorzystać z powyższych praw, skontaktuj się z nami: wwwpirateac@gmail.com — odpowiemy w ciągu 30 dni.
6. Prawo do Skargi
Jeśli uważasz, że przetwarzanie Twoich danych narusza przepisy RODO, masz prawo wniesienia skargi do organu nadzorczego:
7. Dobrowolność Podania Danych
Podanie danych osobowych jest dobrowolne, jednak niezbędne do realizacji zamówienia lub zawarcia umowy. Niepodanie wymaganych danych uniemożliwi pełne wykonanie zobowiązań przez Pirate – Marcin Rakowiecki w ramach zawieranych z Tobą umów.
8. Przekazywanie Danych Poza EOG
Niektóre narzędzia używane przez serwis (np. Google Analytics, YouTube) mogą przekazywać dane poza Europejski Obszar Gospodarczy. Odbywa się to wyłącznie na podstawie odpowiednich zabezpieczeń — standardowych klauzul umownych zatwierdzonych przez Komisję Europejską.
9. Zmiany Klauzuli Informacyjnej
Administrator zastrzega sobie prawo do aktualizacji niniejszej klauzuli. O istotnych zmianach poinformujemy za pośrednictwem strony internetowej lub drogą e-mailową.
Kontakt — Ochrona Danych
✉️ wwwpirateac@gmail.com — temat: „Ochrona Danych Osobowych”
📮 ul. Wieniawskiego 19, 95-100 Zgierz, Polska
🌐 pirate.ac